The Company Complex Food Agro (whose head office is located Kalamu House, Unit 12 PKF Buildings, Grevillea Groove, NAIROBI, KENYA), in its capacity as data controller, attaches great importance to the protection and respect of your privacy. This Policy aims to inform you of our practices concerning the collection, use and sharing of information that you are led to provide to us through our website https://complexfoodagro.co.ke/ (the «Site»)
The purpose of this policy is to inform you about the categories of personal data we may collect or hold about you, how we use it, with whom we share it, how we protect it, and the rights you have over your personal data
1. The data we collect
By using the Site, you are led to transmit information to us, some of which are likely to identify you and therefore constitute personal data (hereinafter referred to as «Data»). This is particularly the case when you contact us via the contact form or send us your application.
This information includes the following data:- Account data: this is the data you provide when you create an account by filling out the form.
- Browsing data: refers to the data we collect when you browse the Site, such as the date and time of the connection and/or browsing, the type of browser, the language of the browser and it`s IP address.
In the event that you connect to our Services using the social network features made available to you, we will have access to some of the Data (including your first name, last name, photograph, email address, and number of friends) in your account on such social network in accordance with the relevant social network’s terms of use. We may also collect some of your Data when you interact with features of these social networks, such as «Like» features.
2. How do we use the data we collect?
| Allow you to manage your Personal Space | Consent |
| To study and analyze your application | Consent |
| To contact you following a request from you | Consent |
| For statistical purposes | Legitimate interest |
At the time of collection of the Data, you will be informed whether certain Data must be filled in or whether they are optional. The Data identified by an asterisk in the collection form are mandatory. Failure to do so may restrict the execution of your request.
3. Who are the recipients of the Data we collect and for what reasons do we transmit these data to them?
3.1. Data processed by Complex Food Agro
| Manage your Personal Space | Information Systems Department |
| Get in touch with you | Marketing/Communication Department and Commercial Management |
| Statistical purposes | Information Systems and Marketing/Communication Department |
The Data collected are not communicated to third parties.
3.2. Data transferred to public authorities and/or bodies
In accordance with the regulations in force, the Data may be transmitted to the competent authorities upon request, and in particular to public bodies, judicial officers, ministerial officers, and bodies responsible for collecting debts, exclusively in order to meet legal obligations, as well as in the case of the search for the authors of offences committed on the Internet.
4. How long do we keep your Data?
Your Data will not be retained beyond the period strictly necessary for the purposes set out in the Privacy Policy and in accordance with the Regulation and applicable laws. The duration of the conservation of the communicated Data will not exceed 3 years from your last registered activity on the Site.
5. How is your Data protected?
We take appropriate technical and organizational measures to prevent unauthorized access to or alteration, disclosure, loss or destruction of your Data. It is important that you maintain the confidentiality of your credentials to prevent unauthorized use of your account.
6. Changes to our Privacy Policy
We may change this Policy from time to time, in particular to comply with any regulatory, legal, editorial or technical developments. When we do so, we will change the “last updated” date and indicate the date the changes were made. When necessary, we will inform you and/or seek your consent. You should check this page periodically for any changes or updates to our Policy.
7. Contact
If you have any questions about this Policy or if you have any requests regarding your Data, you can contact us by:- by sending an email to: [email protected]
- by sending a letter to the following address Kalamu House, Unit 12 PKF Buildings, Grevillea Groove, NAIROBI, KENYA
8. Applicable law and jurisdiction
This Privacy Policy is governed by Kenya law and any dispute over it shall be subject to the exclusive jurisdiction of the Kenyan courts.